Frequently Asked Questions

Finding toilets near you is easy with Where To Wee. Simply visit our map page or download our free app, allow location access, and we'll show you the nearest public toilets. Our database includes over 18,000 toilets across the UK, including those in shopping centres, train stations, parks, and standalone public conveniences. You can filter results by accessibility, baby changing facilities, and whether they're free or paid.

Our toilet finder uses your device's GPS to pinpoint your exact location and shows toilets sorted by distance. The distance shown is calculated as the crow flies, so actual walking distance may vary slightly. We regularly update our database with user reports to ensure accuracy. If you find any incorrect information, please report it through the app and we'll investigate promptly.

Yes! You can use our website's interactive map at wheretowee.uk/map to find public toilets close to you. The website works on any device with a browser. However, downloading the app gives you additional features like offline access, favourites, and notifications when you're near saved toilets.

For each toilet, we display: distance from your location, whether it's free or paid (including the fee if applicable), wheelchair accessibility, baby changing facilities, opening hours (where available), user ratings and reviews, and the operator name. This helps you choose the best option for your needs before making the journey.

Where To Wee is committed to helping people find accessible toilets across the UK. Use the "Accessible" filter on our map to show only wheelchair-accessible toilets. We indicate the level of accessibility: "Yes" means fully wheelchair accessible with grab rails and adequate space, "Limited" means partially accessible, and "No" means not wheelchair accessible.

A RADAR key (also known as a National Key Scheme key) opens over 10,000 locked accessible toilets across the UK. These toilets are locked to prevent misuse and ensure they're available for those who need them. You can purchase a RADAR key from Disability Rights UK for around £5, or from many local councils and disability organisations. Some pharmacies also sell them.

Yes, we include Changing Places toilets in our database where data is available. Changing Places are larger accessible toilets with additional equipment including hoists, adult-sized changing benches, and more space for carers. They're essential for people with profound disabilities. Look for the Changing Places label in toilet details.

If you find that accessibility information is incorrect - for example, a toilet marked as accessible isn't actually suitable for wheelchairs - please report it through our app or contact us at data@wheretowee.uk. We take accessibility seriously and will investigate all reports promptly.

Use the "Baby Change" filter on our map to show only toilets with baby changing facilities. This is particularly useful for parents and carers when out with young children. Many supermarkets, shopping centres, and newer public toilets include baby changing, and we try to keep this information as up-to-date as possible.

This varies by location. Traditionally, baby changing facilities were only in women's toilets, but this is changing. Many newer facilities have baby changing in both men's and women's toilets, or in a separate family/accessible toilet. We try to indicate where baby changing is located in our toilet details where this information is available.

Use the "Free" filter on our map to show only toilets that don't charge for entry. Free options typically include toilets in supermarkets, libraries, some shopping centres, and many council-run public conveniences. Paid toilets are common at train stations and some high-traffic locations, typically charging 20-50p.

Toilet fees help cover maintenance and cleaning costs. With many councils facing budget cuts, charging fees helps keep toilets open that might otherwise close. The fee is typically 20-50p. Note that accessible (RADAR key) toilets are usually free to use, even in locations where standard toilets charge.

Yes, Where To Wee is completely free to download and use. There are no premium features, no subscriptions, and no ads. We believe everyone should have easy access to toilet information regardless of their budget.

Yes! Once you've loaded toilets in an area, they're cached on your device and available offline. This is perfect for when you're in areas with poor signal or travelling abroad with limited data. Just make sure to open the app in your destination area while you have connectivity.

Absolutely! We encourage users to submit toilets we've missed. Use the "Add a Loo" feature in the app to submit new toilets. Your submission will be reviewed by our team before being added to the database. Include as much information as possible about accessibility, baby changing, and fees to help other users.

After visiting a toilet, you can rate it from 1 to 5 stars based on cleanliness, facilities, and overall condition. Your rating helps other users know what to expect. You can also leave a written review with more details. All ratings are anonymous and no account is required.

We only use your location when you're actively using the app to find nearby toilets. We don't track your movements or store your location history. Your location data stays on your device and is only used to calculate distances and show relevant results.

No account is required to use Where To Wee. You can find toilets, view details, and see ratings without signing up for anything. The only time you might optionally provide information is when submitting a new toilet or report, and even then, it's anonymous.